1
Which of these questions are good?
We should not lead or suggest an answer to people so we should ask open questions like:
Was the clinic appropriate for you
Do you have suggestions...?
Do you have any suggestions...?
We should not be leading by saying, lots of people have complained so suggesting that the toilets are not great and inviting complaint.
OR unfriendly suggesting any complaints about the timing of the clinic would be annoying to the doctors.